Active Campaign Tech Support Phone Number

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As a one-stop e-mail marketing service, ActiveCampaign, which starts at $9 per month has a lot to provide, including unrestricted e-mails with all of its strategies, third-party integrations, and a variety of auto-responders. This leads to a rather hectic user interface, which can be tough to take in initially look.

ActiveCampaign has a big library of online support resources and onboarding services, and you can get help by means of live chat, but not by phone. It’s similar to Project Screen in lots of ways, though each bests the other one in some areas. For the finest e-mail marketing experience seek to our Editors’ Choice picks in this category: Campaigner and MailChimp ($ 10.

Like numerous other e-mail marketing programs, ActiveCampaign also extends its functions into marketing automation as you’ll see listed below. The business organizes its plans depending upon the number of customers you’re aiming to reach. . Plans begin at $9 monthly for approximately 500 contacts and endless e-mails. At each customer level, you can update to a Plus strategy that includes numerous features including client relationship management (CRM), a custom-made domain, and custom branding.

Plans go all the method up to 100,000 contacts; if you require more, you can call ActiveCampaign for a custom-made plan. In between, you can choose 2,500 contacts for $29 per month, 5,000 contacts for $45 per month and so on. All strategies consist of unrestricted e-mails, unlike Project Display, which provides both standard strategies with minimal e-mails, and more pricey unlimited strategies.

ActiveCampaign provides a 14-day free trial that does not require a charge card. To get started, all you require is your business name and email address. Next, you established a password and then pick the service you’re looking forin addition to email marketing, it offers marketing automation, CRM, and sales automation.

The control panel is overwhelming initially glance. It’s hard to understand where to look first. On the ideal rail is a social activity feed, including social shares, unsubscribes, click rates, and more. To the left of that is an introduction of your campaign activity. Part of the confusion is that it’s filled with sample information that disappears when you mouse over it.

It’s also complicated because ActiveCampaign likewise uses CRM and other functions that you may not prepare to utilize, but appear on the control panel anyway if you’re using the free trial (). Along the top of the screen are your primary options: contacts, projects, lists, and other non-email marketing associated functions.

From here you can import and export CSV files or import from a third-party service, such as Asana ($ 0. 00 at Asana), Base CRM , Zoho CRM ( Go To Website at Zoho CRM), and much more. This is another location where it bests Project Screen, which has no third celebration combination ().

Prior to you include any contacts, however, you have to produce a list, much like with Project Screen. When you produce a list, you need to provide it a name, provide your business’s mailing address for the footer, business URL, and a note letting subscribers know why they’re getting the e-mail (this may minimize spam reports from forgetful users.) Next, you can import contacts to that list.

You can also opt not to import a specific field. I tried out including email, name, and birthday. It acknowledged e-mail, but not the other two, however I was able to easily create custom-made fields. You can also tag contacts for easy searching. Click the projects tab to produce a newsletter.

You’ll most likely send out standard e-mails the most, however you can likewise pick automated (based on reasoning you develop), autoresponder (based on an action by the subscriber), A/B test, RSS-triggered, or date-based (). Then select the list you want to send to; you can also segment that list using contact information, place, pages they visited on your site, and more.

After you choose who will get the e-mail, you can begin developing, either from scratch or by using among their pre-designed design templates. Beginning from scratch implies you can select the layout, colors, and style. You can likewise add aspects by means of drag and drop to the page including text, image, button, HTML, video, and spacers.

You can also make an aspect conditional based upon information from your contacts, such as if they have actually made a recent purchase. You can likewise drag aspects around the page to change their position, which didn’t constantly operate in my tests. When you submit an image to a newsletter, it is conserved in your library for reuse; you can even create folders for better company.

Then you can send test, or schedule delivery (). At the bottom of this screen, you can see your spam score. In my very first newsletter, I was alerted about utilizing a free e-mail supplier. Custom e-mails are normally much better for trust. You can also preview by e-mail client and on desktop.

ActiveCampaign supports multi-user editing, which works similarly to Microsoft Word’s ($ 128. 00 at Amazon) track changes feature. Autoresponders can be activated by subscribes, unsubscribes, e-mail opens or link clicks, and events, such as birthdays and anniversaries. You need to very first set up an email in order to establish an auto-responder, which is a bit frustrating considering that you don’t find out till you’re already working through the procedure.

As I mentioned earlier, you can select what to track and include Google Analytics combination. On the reports tab, you can see all the campaigns you have actually sent out, along with opens and clicks. Clicking a campaign brings you much deeper; you can see which subscribers have opened your email, link clicks, a map revealing where your subscribers are, which email clients they use, and unsubscribes.

Note that, like all e-mail marketing services, you will just be able to see views if your email shows images or if a recipient clicks a link. . There are numerous methods to get help in ActiveCampaign. On every screen, you’ll see a button with a concern mark on it with links to the knowledgebase, training resources, and live chat with support.

The knowledgebase consists of videos and posts on ActiveCampaign features. Under training, you can arrange a 30-minute telephone call or an in-person meeting in Chicago to get an in-depth walkthrough of the service ($ 65 or free with Plus or Business account). You can likewise register for a webinar, which are usually set up when a week.

ActiveCampaign stands amongst the best marketing automation tools in the market. Although it’s not as complete as our Editors’ Option tools Pardot ( See Site at Salesforce. com) and HubSpot ( 50. 00 Monthly at HubSpot), ActiveCampaign, is ample to help most businesses accomplish fundamental and mildly complicated objectives.